Legal
Terms & Conditions
Last updated October 13, 2026
Sessions & packages
Packages are prepaid and valid for 12 months. Tiered discounts apply by package size.
Cancellations
Changes requested at least 24 hours before a session are free. Later changes may be charged.
Re-match guarantee
If the first session with a tutor isn't the right fit, we re-match you for free.
Refund guarantee
Refund requests must be made within 7 days of the session concerned.
Contact
Questions? Email hello@ahaloop.com.